The health and well-being of Providence Smiles patients, staff, and families is our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and want to assure you that we have developed a coordinated strategy across our office to address the issue as it evolves.
We want to share various precautions and recommendations to help ensure that you, and those around you, stay healthy.
The American Dental Association (ADA) and North Carolina Dental Board has issued a detailed guide for dental providers which helps us understand the steps and precautions dental professionals are being asked to take to ensure your health and safety. Offices are being asked to follow the same stringent cleaning and disinfection strategies used during flu season.
Providence Smiles COVID-19 Protocol ask that patients call (919) 682-4861 to check-in for appointment. Please remain in your vehicle, until we come out to check your temperature and escort you to your room. We ask that you wear a mask or face covering.
Upon entering, please use hand sanitizer when entering and leaving room and before leaving the office, we ask that you pay our estimated copay(if you have a copay) and schedule your next visit.
Additionally, we are following recommendations for ways to decrease risk through no-touch receptacles, reducing potential exposure in small or crowded waiting rooms by operating at 50% capacity as well as extra care when assisting patients who may have a cough or other respiratory symptoms.
For important updates and the latest information about Coronavirus, we strongly recommend reviewing and following the Novel Coronavirus guidelines issued by the Centers for Disease Control (CDC).
We recommend practicing active and appropriate hygiene. Wash your hands frequently. If you sneeze or cough, cover your nose and mouth with a tissue or your sleeve. If you don’t feel well, please stay at home.
We know there is a strong connection between oral health and overall health, so it’s especially important you do all you can to stay healthy – and that includes brushing, flossing and seeing the dentist. Gum disease can weaken your immune system. So being proactive about your oral health – while it may not prevent you from getting sick – can certainly help keep your body’s natural defenses strong.